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Quality and environmental management are important at Lapp Tannehill, which is why, as part of LAPP NA, we hold a multi-site ISO 9001:2015 Certification and an ISO 14001:2015 Certification. Our processes are monitored and we validate results using metrics to drive our continued success with an emphasis on customer satisfaction.

Plan, Do, Check, ActCustomer-Driven Quality
We are committed to meet 100% of our customer requirements and deliver quality products on time, through continuous improvement of our processes and procedures. Our customers depend on the quality and reliability of the products we offer and our success is measured by our customer’s satisfaction.

Continuous Improvement
Our Quality Management System is based on continuous improvement in all of our operations. We have adopted a broader integrated quality and environmental management system based on the guidelines of our QMS EMS that focuses on our internal processes, but also uses methods to collect valuable external feedback for continuous improvement.

Setting Higher Standards
Our dedication to quality is illustrated by our recent achievement of UL Certification, which granted authorization to perform tests in full compliance with UL standards, but also Quality Validation and New Product Innovation. At LAPP’s state-of-the-art laboratory in New Jersey, LAPP can perform air oven aging, oil resistance, cold temperature, cold impact, and many other mechanical, electrical, and environmental testing that go above and beyond regulatory standards.

Your Partner in the Industry
Our quality goes beyond inspection and compliance though. Our team is well-trained to offer you excellent customer service and sales support throughout the whole process. We’re committed to our quality management principles, ensuring customer satisfaction, and a continued partnership of success.

For requests to complete a supplier survey, please email quality@lapptannehill.com.

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ISO 9001:2015 sets out the criteria for a quality management system. Based on a number of quality management principles, including a strong customer focus, the motivation and implication of top management, the process approach, and continual improvement, this certification helps ensure that customers get consistent, high-quality products and services. Lapp Tannehill and LAPP NA perform internal audits throughout the year and annual surveillance audits to monitor how our quality management system is working.

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ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. We use it to manage our environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability. Lapp Tannehill and LAPP NA perform internal audits throughout the year and annual surveillance audits to monitor how our environmental management system is working.

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If you still have questions, chat with us online or call us at 800.633.6339. Our customer service representatives are available to answer questions Monday through Friday, 8am - 5pm CST.

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